FAQ
-
Deposits
Deposits are non-refundable
We require 72hrs notice that you cannot attend your appointment. At that point we can help you reschedule your appointment and your deposit will carry over to the new date. However, less than 72hrs notice you will forfeit your deposit and a new payment will be required to reschedule your appointment. exceptional circumstances will be taken into consideration
-
How to book an appointment
1. Please select the ‘BOOK NOW’ tab on the studios website and complete the form. We will reply to your request as soon as possible.
2. Reach out to us on our STUDIO 278 instagram page via DM.
3. Reach out to your preferred artist. Response times vary greatly with this option. DM the S278 insta page for a faster reply.
-
Walk ins
Yes, subject to availability. We will post to INSTAGRAM if we have walk-in availabilty. DM our S278 insta page for more info on walk-ins.
-
What should I wear to my appointment?
Depending on where you’re getting tattooed will depend on what you wear. speak to your artist if you think you may need to wear something specific. Otherwise just wear what you’re comfortable in.
-
How do I care for my tattoo?
Your artist will give you aftercare instrutions once you’re finished being tattooed. Some generic rules to follow are:
Moisturise with an unscented lotion
Unscented antibacterial soap to wash tattoo area
Stay out of pools, the ocean and the sun until the tattoo is healed
Don’t pick scabs or scratch tattoo when its itchy
-
AfterPay
Yes, we accept after pay - you’ll have to have it set up prior to your booking and use the after pay card as your normal debit card. There will be additional fees if using this method.
-
Feeling unwell
If you are feeling unwell or experiencing flu-like symptoms, we kindly request that you reschedule your appointment. Our tattoo artists have families and colleagues to consider, and your health and safety are our top priority. We will do our best to accommodate you with a new appointment as soon as possible. Thank you for your understanding and cooperation in helping us maintain a healthy environment for everyone.
-
What's the shop minimum?
$150 is our studio minimum for grey wash and $200 for colour tattoos that usually take under a hour. This is in place to cover our time for design and stencil preparation and as the hygiene protocols are the same for every tattoo, regardless how big or small.
-
How much do tattoos cost?
Pricing varies for each tattoo and depends on several factors, including the designs complexity, estimated time to complete, size and placement.
For small to medium. tattoos, the final cost isn’t determined until the design is finalised and the stencil is prepared. Because of this, we can only provide estimates at the time of booking, not fixed quotes unless the artist is certain on all the above factors
For larger tattoo, we charge an hourly rate. The total cost will depend on the design, actual size, and how well you sit during the session.
We can provide an estimate cost for large tattoos by giving an approximate number of hours or sessions required.
We will endeavour to work with you if you have a budget - like booking multiple sessions or give you some different ideas to fit your budget.
-
What are the hourly rates?
Each tattoo artist will have different hourly rates. please contact us if you would like to know the hourly rate for a specific artist.
-
When can I see the design?
Designs will generally not be provided to you before the day of the appointment and our artists usually create for the client that is next booked in. However, for more complicated designs, your tattoo artist may choose to send them ahead of the appointment. This isn’t the process for every artist.
We may allocate time at the beginning of the session to have a final consultation. Here you and your tattoo artist will review the design together, as well as the sizing and rough placement. We find communication is better for all parties this way, as it avoids too many miscommunications and delays in responses.
-
Do you sell gift certificates?
Yes, we sure do.
E-gift cards are available directly from our website under GIFT CARD in our menu. We no longer offer hard copy gift cards.
-
When are walk-in nights?
From 5pm EVERY Friday night.